I’m based in Toronto (EST), and my specialty is ensuring every stakeholder is heard and embraced as themselves in the design process. I particularly love high ambiguity projects, as I have extensive experience working in co-design, facilitation, discovery and experimentation.
I believe that expression and the time and space to hear the people we serve is a constant need across industries, communities and services. It’s hard to get what we need as a customer, client, patient or participant, if no one has taken enough care in learning about our needs.
Please note this hard working site is undergoing some refreshing. In the meanwhile…
If you’ve got a project either in motion or just bubbling up that needs support or advisory to meet the needs of the people you serve, I’m available for projects from April 2024 onwards and would love to hear from you to learn more about your work!